Incidents | Censinet Incidents reported on status page for Censinet https://status.censinet.com/ https://d1lppblt9t2x15.cloudfront.net/logos/5f8988c64446c4f6ac71b9faa3271f24.png Incidents | Censinet https://status.censinet.com/ en api.censinet.com recovered https://status.censinet.com/ Thu, 19 Jun 2025 03:17:08 +0000 https://status.censinet.com/#1ecedda8a188b52cf8d741c354a25b08a869eabd78bb3169155e14b6dabedc67 api.censinet.com recovered api.censinet.com went down https://status.censinet.com/ Thu, 19 Jun 2025 03:16:06 +0000 https://status.censinet.com/#1ecedda8a188b52cf8d741c354a25b08a869eabd78bb3169155e14b6dabedc67 api.censinet.com went down api.censinet.com recovered https://status.censinet.com/ Thu, 19 Jun 2025 02:26:10 +0000 https://status.censinet.com/#d8a47fbe403f3314e186daae2c79802a80b07ccda7f2c79dad9ea10a7d9386a6 api.censinet.com recovered api.censinet.com went down https://status.censinet.com/ Thu, 19 Jun 2025 02:25:39 +0000 https://status.censinet.com/#d8a47fbe403f3314e186daae2c79802a80b07ccda7f2c79dad9ea10a7d9386a6 api.censinet.com went down api.censinet.com recovered https://status.censinet.com/ Wed, 18 Jun 2025 14:26:43 +0000 https://status.censinet.com/#483c63491427058a9cdc619b854d04de1067cfe73d9d65e51c53fdf2de2b5acc api.censinet.com recovered api.censinet.com went down https://status.censinet.com/ Wed, 18 Jun 2025 14:26:07 +0000 https://status.censinet.com/#483c63491427058a9cdc619b854d04de1067cfe73d9d65e51c53fdf2de2b5acc api.censinet.com went down api.censinet.com recovered https://status.censinet.com/ Tue, 17 Jun 2025 18:09:17 +0000 https://status.censinet.com/#2a58a989ea877f189046f2080b9af9e79073a492d3a8868f3069f115fba34c9d api.censinet.com recovered api.censinet.com went down https://status.censinet.com/ Tue, 17 Jun 2025 17:56:17 +0000 https://status.censinet.com/#2a58a989ea877f189046f2080b9af9e79073a492d3a8868f3069f115fba34c9d api.censinet.com went down api.censinet.com recovered https://status.censinet.com/ Mon, 16 Jun 2025 21:37:05 +0000 https://status.censinet.com/#944b87638ae2288c42a0667bc44cf2951cff0bae5ea586c0553408e381780cc4 api.censinet.com recovered api.censinet.com went down https://status.censinet.com/ Mon, 16 Jun 2025 21:36:35 +0000 https://status.censinet.com/#944b87638ae2288c42a0667bc44cf2951cff0bae5ea586c0553408e381780cc4 api.censinet.com went down api.censinet.com recovered https://status.censinet.com/ Mon, 16 Jun 2025 21:32:03 +0000 https://status.censinet.com/#f0fd7f914542f0d451fb8057c5f203fd9d0ef8e06ce790d762f6b19db2380e03 api.censinet.com recovered api.censinet.com went down https://status.censinet.com/ Mon, 16 Jun 2025 21:31:00 +0000 https://status.censinet.com/#f0fd7f914542f0d451fb8057c5f203fd9d0ef8e06ce790d762f6b19db2380e03 api.censinet.com went down api.censinet.com recovered https://status.censinet.com/ Mon, 16 Jun 2025 17:54:03 +0000 https://status.censinet.com/#6be005d14142e092d672b726e967d0f0466edfaf752a59014c0a5aac83767dca api.censinet.com recovered api.censinet.com went down https://status.censinet.com/ Mon, 16 Jun 2025 17:49:09 +0000 https://status.censinet.com/#6be005d14142e092d672b726e967d0f0466edfaf752a59014c0a5aac83767dca api.censinet.com went down api.censinet.com recovered https://status.censinet.com/ Sat, 14 Jun 2025 03:34:15 +0000 https://status.censinet.com/#a69d0854fa33cd4ea4c778dbed9958a524eef115add5de6868ea007b0366c948 api.censinet.com recovered api.censinet.com went down https://status.censinet.com/ Sat, 14 Jun 2025 03:31:25 +0000 https://status.censinet.com/#a69d0854fa33cd4ea4c778dbed9958a524eef115add5de6868ea007b0366c948 api.censinet.com went down api.censinet.com recovered https://status.censinet.com/ Wed, 28 May 2025 03:03:36 +0000 https://status.censinet.com/#0aecb86a487eb879750d6aeeed9eeea516eb90ed7196b5aed64c4223f5bce6d7 api.censinet.com recovered api.censinet.com went down https://status.censinet.com/ Wed, 28 May 2025 03:03:08 +0000 https://status.censinet.com/#0aecb86a487eb879750d6aeeed9eeea516eb90ed7196b5aed64c4223f5bce6d7 api.censinet.com went down api.censinet.com recovered https://status.censinet.com/ Sun, 25 May 2025 03:04:09 +0000 https://status.censinet.com/#170e7159d32f27e2e80352c9a8839d5312c75d4514f9f733f8f40eea983c8d64 api.censinet.com recovered api.censinet.com went down https://status.censinet.com/ Sun, 25 May 2025 03:03:39 +0000 https://status.censinet.com/#170e7159d32f27e2e80352c9a8839d5312c75d4514f9f733f8f40eea983c8d64 api.censinet.com went down api.censinet.com recovered https://status.censinet.com/ Fri, 23 May 2025 03:33:28 +0000 https://status.censinet.com/#6057e836f20372b5e0eadd9dc9b70e7130b550465c6e84ccf8bfdedb0cf53565 api.censinet.com recovered api.censinet.com went down https://status.censinet.com/ Fri, 23 May 2025 03:32:40 +0000 https://status.censinet.com/#6057e836f20372b5e0eadd9dc9b70e7130b550465c6e84ccf8bfdedb0cf53565 api.censinet.com went down api.censinet.com recovered https://status.censinet.com/ Wed, 21 May 2025 20:00:04 +0000 https://status.censinet.com/#03de093d87fd96da94702b353f408db32d8e2ef20e113acc04f4f7cda8b4a2f2 api.censinet.com recovered api.censinet.com went down https://status.censinet.com/ Wed, 21 May 2025 19:56:50 +0000 https://status.censinet.com/#03de093d87fd96da94702b353f408db32d8e2ef20e113acc04f4f7cda8b4a2f2 api.censinet.com went down api.censinet.com recovered https://status.censinet.com/ Wed, 21 May 2025 04:22:21 +0000 https://status.censinet.com/#dd09742c6fd4756b834e61db543fa2e3cf4af82798ee5702843f4f6ee4b6d060 api.censinet.com recovered api.censinet.com went down https://status.censinet.com/ Wed, 21 May 2025 04:18:21 +0000 https://status.censinet.com/#dd09742c6fd4756b834e61db543fa2e3cf4af82798ee5702843f4f6ee4b6d060 api.censinet.com went down api.censinet.com recovered https://status.censinet.com/ Fri, 16 May 2025 04:21:46 +0000 https://status.censinet.com/#67d0877ecfbf181bd45e57f85d6ec1caef8e04e589eb45305809701295eaf750 api.censinet.com recovered api.censinet.com went down https://status.censinet.com/ Fri, 16 May 2025 04:16:13 +0000 https://status.censinet.com/#67d0877ecfbf181bd45e57f85d6ec1caef8e04e589eb45305809701295eaf750 api.censinet.com went down api.censinet.com recovered https://status.censinet.com/ Sun, 11 May 2025 18:34:47 +0000 https://status.censinet.com/#f169451fa7f4b9eb54592ca473d9bed61e7b922d57316b5f8733cbedb0328940 api.censinet.com recovered api.censinet.com went down https://status.censinet.com/ Sun, 11 May 2025 18:29:53 +0000 https://status.censinet.com/#f169451fa7f4b9eb54592ca473d9bed61e7b922d57316b5f8733cbedb0328940 api.censinet.com went down api.censinet.com recovered https://status.censinet.com/ Thu, 10 Apr 2025 13:45:59 +0000 https://status.censinet.com/#b2b2c5454852478508d197222c4c472140efeb94e164a8d405b35a86a27e7db5 api.censinet.com recovered api.censinet.com went down https://status.censinet.com/ Thu, 10 Apr 2025 13:45:55 +0000 https://status.censinet.com/#b2b2c5454852478508d197222c4c472140efeb94e164a8d405b35a86a27e7db5 api.censinet.com went down Temporary Questionnaire Copilot Errors https://status.censinet.com/incident/542014 Tue, 08 Apr 2025 18:48:00 -0000 https://status.censinet.com/incident/542014#66c63ad63fff3048a067e668f5145112a24604cb9864c5efadaa22fb7391e269 Our hosting provider has resolved the incident and does not expect it to recur. Questionnaire Copilot is now operating normally. We apologize for any inconvenience this may have caused and appreciate your patience and understanding. If you have any questions or concerns, please reach out to our support team at support@censinet.com. We’re here to help. Temporary Questionnaire Copilot Errors https://status.censinet.com/incident/542014 Tue, 08 Apr 2025 17:57:00 -0000 https://status.censinet.com/incident/542014#4899570579cab3732b2669afc7b4dd77a8b29780f2fbd606d2c231db1730f683 Our hosting provider has informed us that they are beginning to see early signs of recovery, but are still working towards full resolution. We will continue to provide updates as they become available. Temporary Questionnaire Copilot Errors https://status.censinet.com/incident/542014 Tue, 08 Apr 2025 17:17:00 -0000 https://status.censinet.com/incident/542014#6e31143ebdff2fc983de8d9b148a57b6fc474153d4415537fc304778b2501be4 Questionnaire Copilot features in Censinet RiskOps may temporarily return errors due to an outage with the hosting provider of our secure AI environment. We're actively monitoring the issue and will share updates as they become available. api.censinet.com recovered https://status.censinet.com/ Thu, 03 Apr 2025 14:47:56 +0000 https://status.censinet.com/#e09e9271e2d04ddfb3d74cf5a30614b181738ed946545078f0f36c88a3644e5e api.censinet.com recovered api.censinet.com went down https://status.censinet.com/ Thu, 03 Apr 2025 14:44:56 +0000 https://status.censinet.com/#e09e9271e2d04ddfb3d74cf5a30614b181738ed946545078f0f36c88a3644e5e api.censinet.com went down Upcoming maintenance on 11/10/2024 https://status.censinet.com/incident/457880 Sun, 10 Nov 2024 14:00:00 +0000 https://status.censinet.com/incident/457880#3225a1b19baf487c1fc8db5586ae724ef29aa7f92269b9f0997d9f7c84bc76dd Maintenance completed Upcoming maintenance on 11/10/2024 https://status.censinet.com/incident/457880 Sun, 10 Nov 2024 14:00:00 +0000 https://status.censinet.com/incident/457880#3225a1b19baf487c1fc8db5586ae724ef29aa7f92269b9f0997d9f7c84bc76dd Maintenance completed Upcoming maintenance on 11/10/2024 https://status.censinet.com/incident/457880 Sun, 10 Nov 2024 13:00:00 -0000 https://status.censinet.com/incident/457880#46af4b557af7cff4bf9047327768a199f4d3f18373b24c4229fe239b2bf99fce On Sunday, November 10, 2024, between 8:00-9:30 AM we will be conducting routine maintenance of the Censinet platform. During this time, the application may be unavailable. Upcoming maintenance on 11/10/2024 https://status.censinet.com/incident/457880 Sun, 10 Nov 2024 13:00:00 -0000 https://status.censinet.com/incident/457880#46af4b557af7cff4bf9047327768a199f4d3f18373b24c4229fe239b2bf99fce On Sunday, November 10, 2024, between 8:00-9:30 AM we will be conducting routine maintenance of the Censinet platform. During this time, the application may be unavailable. Upcoming maintenance on 7/28/2024 https://status.censinet.com/incident/402378 Sun, 28 Jul 2024 13:30:00 +0000 https://status.censinet.com/incident/402378#1b062edc9f07c8f8d40376f765aa914c69bd7458c78a370ad41b8aebcb86c845 Maintenance completed Upcoming maintenance on 7/28/2024 https://status.censinet.com/incident/402378 Sun, 28 Jul 2024 13:30:00 +0000 https://status.censinet.com/incident/402378#1b062edc9f07c8f8d40376f765aa914c69bd7458c78a370ad41b8aebcb86c845 Maintenance completed Upcoming maintenance on 7/28/2024 https://status.censinet.com/incident/402378 Sun, 28 Jul 2024 09:30:00 -0000 https://status.censinet.com/incident/402378#709ee66eecdec612b45571d59d878df41ca7cf43fca1be677fc516e14b61aaf5 On Sunday, July 28, 2024, between 5:30-9:30 AM we will be conducting routine maintenance of the Censinet platform. During this time, the application may be unavailable. Upcoming maintenance on 7/28/2024 https://status.censinet.com/incident/402378 Sun, 28 Jul 2024 09:30:00 -0000 https://status.censinet.com/incident/402378#709ee66eecdec612b45571d59d878df41ca7cf43fca1be677fc516e14b61aaf5 On Sunday, July 28, 2024, between 5:30-9:30 AM we will be conducting routine maintenance of the Censinet platform. During this time, the application may be unavailable. Service Disruption Notice https://status.censinet.com/incident/346455 Tue, 09 Apr 2024 16:51:00 -0000 https://status.censinet.com/incident/346455#7e65cb6e9815f89dbc2540c39a27937b35f56f4bea61113ffee240bc52618ffd Our upstream service provider has completed its post-mortem for this incident and identified an unintended restart, caused by a faulty code change, as the root cause. They have identified and communicated five improvements that will mitigate the impact of such incidents in the future. Censinet regularly evaluates its reliance on upstream service providers and will take this incident into account as we consider alternative platforms. We apologize for any inconvenience this may have caused and will strive to provide a more reliable experience in the future. Service Disruption Notice https://status.censinet.com/incident/346455 Tue, 26 Mar 2024 20:52:00 -0000 https://status.censinet.com/incident/346455#bf024ebaeea7837e42e70aca4aa3fd8f84f32511e6a9f24a91107f524e31739b As of 4:02 PM EDT our upstream service provider has declared the incident resolved. In the coming days, upon receipt of a detailed postmortem from our upstream service provider, we will provide more details, including steps Censinet is taking to mitigate the impact of such incidents in the future. We apologize for any inconvenience caused and thank you for your patience and understanding. Please contact our support team at support@censinet.com if you have any questions or concerns. We’re here to help. Service Disruption Notice https://status.censinet.com/incident/346455 Tue, 26 Mar 2024 16:19:00 -0000 https://status.censinet.com/incident/346455#0f9d9b2b2b9446daf9cf36a60e764e569c13d41875da28ca6360d6aff61445c9 The upstream service provider's service has recovered, but they continue to monitor and repair other affected services on their platform. In the meantime the Censinet platform is available and operational. As soon as our upstream provider has completed their post mortem we will provide more details, including steps Censinet is taking to mitigate the impact of such incidents in the future. We apologize for any inconvenience caused and thank you for your patience and understanding. Please contact our support team at support@censinet.com if you have any questions or concerns. We’re here to help. Service Disruption Notice https://status.censinet.com/incident/346455 Tue, 26 Mar 2024 16:07:00 -0000 https://status.censinet.com/incident/346455#4e5507a0d2eda8ed051c1ae25c9fa2b1a3fa6edd62c2f77df72127ee0808d806 Between 12:07 PM EDT and 12:19 PM EDT the upstream service provider that hosts our CDN experienced an outage. Censinet users who attempted to access our platform during that time were met with a web server error. Users already logged in to Censinet were not impacted and no customer data was lost. 1 hour 26 minutes of CDN downtime https://status.censinet.com/incident/244553 Fri, 11 Aug 2023 12:19:00 -0000 https://status.censinet.com/incident/244553#f83aa2a9bc64d2af5185ad94048aa566f50cc5f5305e72056e43209eb4fe5cdc Between 12:00 AM EDT and 1:26 AM EDT our CDN experienced increased http 500 errors as a result of an incident experienced by an upstream hosting provider. For more details see https://www.cloudflarestatus.com/incidents/2xffnv666yd7. 5 minutes of CDN downtime https://status.censinet.com/incident/213435 Sun, 28 May 2023 14:34:00 -0000 https://status.censinet.com/incident/213435#41f9b614941930b91e2f36e6b71b110da3ecb1f07aed3e358ff854e8fe47b26f Between 10:28 AM ET and 10:34 AM ET our CDN experienced intermittent request failures. The root cause was that our upstream hosting provider was the victim of a sophisticated DDoS attack that evaded their protection settings. They have enabled additional DDoS protection rules to prevent similar attacks in the future.